Vision

To be a world class water service provider.

Mission

To provide quality portable water and sanitation services in a sustainable manner using world class practices for the satisfaction of customers and stakeholders

Core Values

• Team work
• Integrity
• Competence
• Innovation
• Customer focus
• Excellence

Strategic Objectives

• To enforce the development in capacity of our organization in improving management and supervisory skills , increase on knowledge base, implement fully the HR manual and policies, adjust to fit in the new constitutional dispensation and improve management system by the end of the period
• To enhance our operational efficiency
• To work towards financial sustainability
• To improve on communication and visibility of the company
• To implement gender mainstreaming in the organization
• To develop and implement a sustainable and comprehensive HIV/AIDS workplace program